Mapping user experiences of the EHC process

A recent report, commissioned by the DfE, examines the experiences of children, young people and families involved in the EHC process and their satisfaction with the Education, Health and Care (EHC) process for children and young people with SEND. 

It also explores the extent to which the approaches employed to capture user feedback in the course of the study, could help others gather user satisfaction and make improvements to their service.